Mkbet Privacy Policy — Your Data, Your Control

By using mkbet.ws and the mkbet mobile application, you agree to this Privacy Policy. This policy describes how mkbet collects your personal information, the purposes for which it is used, and how it is kept secure.

We believe user privacy is a fundamental right. That's why mkbet's entire system is built on a "Privacy by Design" principle — security is not an afterthought; it's built in from the ground up.

Mkbet only collects information that is genuinely necessary to operate the platform. Collecting excessive or unnecessary data goes against our policy.

We collect your information in three ways — directly from you (during registration and transactions), automatically (when you use the app), and from third parties (payment providers).

Mkbet uses collected data exclusively for specific, transparent purposes. Your information will never be used for anything unlawful or unrelated to those purposes.

• To complete account registration and identity verification (KYC).
• To process deposits, withdrawals, and other transactions.
• To determine betting outcomes and process winnings.
• To detect suspicious activity and prevent fraud.
• To show you bonuses and offers tailored to your preferences.
• To provide customer service and technical support.
• To improve platform performance and enhance the user experience.
• To meet legal and regulatory obligations.

Mkbet employs industry-leading technology to keep your data secure. Security is non-negotiable — it is built into the core of our platform.

• All data transmissions are secured with 256-bit TLS/SSL encryption.
• Stored data is protected with AES-256 encryption.
• Server access is restricted to authorised personnel only.
• Regular third-party cybersecurity audits are conducted.
• DDoS protection and anti-fraud systems are active.
• Data backups are stored securely in encrypted form.

Data retention period: Data is kept for as long as your account remains active and may be retained for up to 5 years as required by law. After that, it is permanently deleted.

Mkbet never sells or rents your personal data. However, in the normal course of operating the platform, certain situations may require limited data sharing.

Your data is shared only with:

• Payment Providers — Only the minimum information required to verify bKash, Nagad, and Rocket transactions.
• Legal Authorities — Upon lawful requests from Bangladeshi courts or regulatory authorities.
• Technology Partners — Server management and cybersecurity testing (under strict confidentiality agreements).

Your data is never shared with:

• With advertising or marketing companies.
• With competitor platforms.
• With third-party data brokers.
• For any commercial purpose without your consent.

Mkbet uses cookies on its website and app to enhance your experience and keep the platform secure. Cookies are small text files stored on your device.

Mkbet believes you should have full control over your own data. That's why the following rights are always available to all members.

To exercise any of these rights, email us at support@mkbet.ws. We typically respond within 7 business days. Due to legal obligations, some data may not be immediately erasable.

Mkbet is strictly for individuals aged 18 and above. We do not knowingly collect any information from minors.

Age verification at registration and National ID checks during the KYC process ensure that no minors can open an account on mkbet. Should we become aware that any minor's data has been collected, it will be deleted immediately.

Mkbet may update this Privacy Policy as needed. For any significant changes, users will be notified in advance via their registered email or in-app notification.

Continued use of mkbet after any changes are made will be considered acceptance of the updated policy. The date of the latest update will always be noted at the bottom of the policy.

For any questions or complaints about our Privacy Policy, or to exercise your data rights, please reach out through the channels below.